Volunteer & Employment

Job Posting – Contract

Evaluation Consultant

Closing the Gap: Building Service Providers’ Legal Capacity to Improve Access to Justice for Immigrants & Refugees

April 2017-December 2017

Remuneration: $23/hour – 260 hours will be done in three terms until the end of December 31, 2017


MIAG Centre for Diverse Women & Families is a community organization that strives to address gaps in service delivery to the diverse communities of Peel. As a community organization, MIAG is committed to the concept of capacity building and collaboration, and strives to work towards building an inclusive and resilient community. As an agency, we actively integrate creative responses to existing and emerging ethno-cultural communities’ needs by applying effective outreach, leadership training and skills development programs.

Project Description

We are currently seeking a creative and experienced individual in assessment and evaluative performance to evaluate the ‘Closing the Gap’ project. The ‘Closing the Gap’ project is a legal training and awareness project. In partnership with legal experts, MIAG will train 100-125 individuals who work directly with immigrants and refugees to equip them with the knowledge, skills and tools to provide basic legal information and aid clients in navigating the legal system. Through this project we will offer a number of legal education training rounds on family law topics and interrelated fields of law (divorce, custody and access of children, domestic violence etc.). The training will involve frontline workers and managers, settlement workers, counsellors and community faith leaders. The training is comprised of 8 workshops per round and it will be repeated five times (twice in Mississauga, twice in Brampton, once in Caledon).


The ‘Closing the Gap’ evaluation consultant will function in a supportive role to the project leaders in implementing and coordinating an evaluation model. The evaluation model will be based off the Kirkpatrick Four-Level Evaluation Model.

The evaluation consultant is expected to:

  1. Develop an evaluation plan and evaluation measures for this project, and evaluate training rounds based on the Kirkpatrick Four-Level training evaluation model, which will survey participants’ reaction to the training, learned knowledge, new skills developed and training outcomes. The evaluation will assess:
  • The level of understanding social providers have of various legal options based on legal fact patterns.
  • The effectiveness of the tools and visual aids that speakers will use during their presentation workshops.
  • The effectiveness of the speakers who will be running the training workshops for service providers in the region of Peel.
  • The overall comfort, convenience level and atmosphere of the training workshops.
  1. Advise and assist project team in evaluation, development and identifying outcomes, indicators, strategies, data collection and analysis.
  2. Conduct qualitative assessments of the participants taking part in the training rounds.
  3. Create and distribute surveys and questionnaires for participants of the training to complete.
  4. Collaborate with the ‘Closing the Gap’ team to assess training goals, objectives, training contents and aim of the project.
  5. Contribute to the final report which will help identify outcomes, lessons learned and best practices of the project that will be circulated throughout Peel.
  6. Comply with the organization’s rules and policies.


  1. Bachelor’s Degree in Statistics, Legal Studies, Social Studies or related field from a recognized university or institution.
  2. Knowledge and experience in developing evaluation models, assessment tools and in administrating survey questionnaires.
  3. Knowledge and experience in data collection and analysis, as well as results presentation and interpretation.
  4. Results oriented with excellent organizational, time management and problem solving skills.
  5. Able to work independently and as a team player, work effectively with staff members, volunteers, partner agencies and program participants.
  6. High level of enthusiasm and positive attitude.
  7. Excellent communication, analytical and critical thinking skills.
  8. Computer skills including Microsoft Office; knowledge of other software programs an asset.
  9. Strong ability to work in a multicultural atmosphere and within an anti-oppression framework.
  10. Fluent in speaking, reading and writing in English.
  11. Valid driver’s license and access to a vehicle is preferable.

Interested individuals are invited to apply by sending a resume and cover letter to:

 info@miag.ca or by fax to: (905) 270-6263 by the end of March 26, 2017 (mentioning the job title).

 No phone calls please.

We thank all applicants for their interest in MIAG; however, only candidates selected for an interview will be contacted.

Note: MIAG is a scent-free environment.


Are you looking for a Volunteer position?

There are a variety of volunteering opportunities at MIAG Centre for Diverse Women & Families. MIAG is always looking for passionate individuals who are committed to helping others and contributing their skills and time to their community. Volunteers are a vital part of our agency and play an important role to ensure the success of our agency. As a non-profit organization, we rely on our volunteers to generously donate their time and talents to ensure the success of our efforts.

Definition of  Volunteer

A volunteer is anyone who without compensation or expectation of compensations beyond reimbursement of expenses incurred in the course of his/her volunteer duties performs a task at the direction of and on behalf of the organization.

Volunteer service has been a part of practically every civilization and society. It can be defined as the contribution that individuals make as a no profit, no wage, action for the well-being of their neighbourhood, or community.

Who Can Volunteer?

An enthusiastic, reliable and dedicated individual can join MIAG’s team as a volunteer based on the organization needs and requested qualifications. A volunteer must be officially accepted and enrolled by the organization prior to performance the tasks.

Why Volunteer at MIAG?

People volunteer for a wide variety of reasons, especially wanting to help others. But it is also okay to recognize the personal benefits of volunteering.

  • It connects YOU to your community.
  • You can make new friends.
  • You can receive recognition for your efforts and contributions.
  • You can explore a new career and learn job-related skills.
  • You can discover your strengths, talents and interests in a practical environment.
  • You gain personal satisfaction by helping others.
  • You can build confidence and self-esteem.
  • You can build communication and social skills.
  • You can learn and develop your leadership skills.
  • You can discover and apply your civic responsibility.
  • You can better understand the role you play in strengthening your community.
  • It can assist you with your future educational goals, such as scholarships.
  • It gives you a voice to share your thoughts, your ideas and what is important to you.
  • It provides the opportunity to make a difference.

Volunteers are viewed as a valuable resources to MIAG, its staff and its clients.

  • Their efforts actually contribute to the organization’s objectives
  • They have right to receive the necessary orientation, training, and supervision
  • Learn how to improve your skills in the work you are doing
  • Be treated as equal co-workers with respect
  • Expect to be involved in all programs and activities of the organization
  • Ask questions and give suggestions about the work you are doing
  • Be trusted with confidential information necessary to do your work
  • Be appreciated for the work you have done
  • Be given written proof or evaluation of your work, if you request it

As a volunteer, you have the responsibility to:

  • Remain loyal to the value , goals and procedures of the organization
  • Meet your time commitments or provide adequate notice so other arrangements can be made
  • Only accept responsibilities that you can reasonably handle
  • Perform the work assigned to the best of your ability
  • Follow organizational policies and procedures
  • Be open-minded and respectful of others

If you are interested in volunteering with MIAG, please contact us at 905-270-6252 or e-mail: volunteer@miag.ca